MindField Online is grateful for the enthusiastic response we have received to our blog, Facebook page and Twitter feed. But we are also getting a lot of technical questions that these social media sites really can’t handle very well.
In order to save you time and hassle, MindField Online members should address all technical questions, questions about crediting and other similar items to our help desk. The help desk is available Monday through Friday, 9AM to 5PM EST. You can use support@mindfieldonline.com or call 800-969-9235 to speak to the help desk.
You can find answers to the most common questions by reviewing our Member Terms of Agreement, Data Quality Policy, FAQ Page or our standard survey invitation. Please visit http://mindfieldonline.com/page/policies along with http://mindfieldonline.com/page/faq to access this information.
Also, many new members are joining through our latest advertisements on Facebook, where they receive points following their full activation. If you have fully activated your MindField Account, and haven’t received your points, you need to contact points@srpoints.com. If you want to confirm that your account was fully activated you can contact our help desk using the contact information above.
Finally, here are some recent blog posts regarding some common questions and concerns:
unable to log on page not available. Internet can not find server
Hi Mike… Thanksgiving is a pretty slow traffic day, so we are doing some scheduled system maintenance. Should be back to normal soon. Thanks for your patience!
what is my point level?
do you mean your payout percentage? that would be at the member home page at mindfieldonline.com
cannot activate my new registration, would you please either do it for me or just attach the link to do it.. not copy /paste.. thanks
hi marva. I can’t help you. please contact the helpdesk during regular business hours at support@mindfieldonline.com or 800.969.9235 …thanks!
Where do I find my rewards if I wish to cash out?
hi sharon, on the member home page on the main mindfieldonline.com site, you will see Member Summary on the top right, including a Cashout Now button
I would like to refer a friend how do i do this?
Want to make even more money? Then tell your friends how they can get paid and earn extra money participating in MindField’s opinion surveys. Not only will they have the opportunity to work from home just like you, but you will get paid $1.00 for the first survey each of your friends complete as a registered member of MindField Online. here is a link… http://mindfieldonline.com/affiliate/mfwp
What do “you” mean by “awaiting modification.”? I’ve made two entries and they both have that statement, Modify how? Please let me know.
Hi MArian. I don’t know about modification. Do you mean moderation? It just means the blog guy hasn’t processed the comment yet.
Please use better grammar.
In Survey 20132316, the question asks “do you take LESS risks….”
Please, it should be “FEWER” risks!
duly noted!
Hi Dany… There is a bunch of info about how to get your technical questions answered on our “Member Support” page of this blog. I am just the “blog guy” and I can’t really help you with technical questions. Good luck!
Hi Elsie…There is a bunch of info about how to get your technical questions answered on our “Member Support” page of this blog. I am just the “blog guy” and I can’t really help you with technical questions. Good luck!
hi elsie… have you tried the help desk? the toll free number is 800.969.9235
hi lynn… ove at the main site, http://mindfieldonline.com/ there is a member log-in on the top right corner of the page.
Our toll free number is 800.969.9235, please ask to speak with our Helpdesk.
Hi Tom… your best bet for fast service is the help desk (’cause it’s only been 12 days since you wrote this note – see what I mean?) Please contact them at support@mindfieldonline.com or 800.969.9235 … they can help you. Thanks!